Terms of Service

1. Agreement to Terms

By accessing or using AuditTags ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our Service.

AuditTags is operated by AuditTags ("we," "us," or "our"). These Terms apply to all users of the Service.

2. Description of Service

AuditTags provides automated Google Analytics 4 (GA4) and Google Tag Manager (GTM) audits for Shopify stores. Our Service:

• Analyzes your store's homepage and cart page for GA4/GTM configuration issues
• Detects consent management platforms and tracking implementations
• Generates a PDF report with findings and recommendations
• Delivers results via email within minutes of payment

Important: Our Service provides automated analysis and recommendations only. We do not implement fixes or guarantee specific results. You are responsible for implementing any recommendations.

3. Pricing and Payment

3.1 Pricing

We offer multiple pricing options:

• Solo Scan: $19 USD one-time payment for a single comprehensive audit
• Agency Pack: $99 USD one-time payment for 5 comprehensive audits (credits never expire)
• Health Check Plan: $49 USD per month subscription with up to 50 real-browser scans per month, scan history dashboard, and health score tracking. Cancel anytime.

3.2 Payment Processing

All payments are processed securely via Stripe. By making a payment, you agree to Stripe's Terms of Service. We do not store your full credit card information.

3.3 Refund Policy

We offer a 7-day money-back guarantee:

• If you're not satisfied with your health check, email us within 7 days for a full refund
• No questions asked - we want you to be completely satisfied
• Refunds are processed within 5-10 business days
• Email refund requests to: [email protected]

3.4 Taxes

Prices do not include applicable sales tax, VAT, or other taxes. You are responsible for paying any taxes associated with your purchase.

4. User Responsibilities

4.1 Accurate Information

You agree to provide:

• A valid email address to receive audit results
• A valid, publicly accessible Shopify store URL
• Accurate payment information

4.2 Prohibited Uses

You agree NOT to:

• Abuse, harass, or send excessive requests to our Service
• Attempt to reverse engineer, decompile, or hack our Service
• Use our Service for any illegal or unauthorized purpose
• Submit stores you don't own or have permission to audit
• Resell or redistribute our audit reports without permission
• Use automated tools to scrape or abuse our Service

4.3 Store Access

By submitting a store URL, you represent that:

• You own the store or have authorization to audit it
• The store is publicly accessible (not password-protected)
• You have the right to share the store's HTML content with us

5. Intellectual Property

5.1 Our Content

All content, features, and functionality of AuditTags (including but not limited to text, graphics, logos, software, and design) are owned by us and protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of your store data. By using our Service, you grant us a limited license to:

• Access and analyze your store's public HTML content
• Generate audit findings and recommendations
• Store audit results for 90 days

We will not share your specific audit results publicly without your consent. We may use anonymized, aggregated data for improving our Service (e.g., "80% of stores have this issue").

6. Disclaimers and Limitations of Liability

6.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• Audit results will be 100% accurate or complete
• All GA4/GTM issues will be detected
• Following our recommendations will solve all tracking problems

6.2 No Professional Advice

Our audit reports are for informational purposes only and do not constitute professional consulting, legal, or financial advice. You should consult with qualified professionals before making decisions based on our recommendations.

6.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from implementation of our recommendations
• Issues caused by third-party services (Shopify, GA4, GTM, etc.)

Our total liability is limited to the amount you paid for the health check ($19).

6.4 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Implementation of audit recommendations

7. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to:

• Perform scheduled maintenance (we'll notify you in advance when possible)
• Suspend service for security or technical reasons
• Modify or discontinue features with or without notice

If the Service is unavailable for more than 24 consecutive hours, you may request a refund for pending audits.

8. Termination

8.1 By You

You can stop using our Service at any time. Since there are no subscriptions, simply don't purchase additional audits. You can request deletion of your data by emailing us.

8.2 By Us

We reserve the right to refuse service or terminate access if you:

• Violate these Terms
• Abuse the Service (e.g., excessive requests, fraud)
• Use the Service for illegal purposes
• Fail to pay for services

If we terminate your access for cause, refunds will be at our sole discretion.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email.

Your continued use of the Service after changes constitutes acceptance of the new Terms. If you don't agree to the changes, stop using the Service.

11. Third-Party Services

Our Service integrates with third-party services:

• Stripe: Payment processing (subject to Stripe's Terms)
• Shopify: Store platform (we access public store data only)
• Google Analytics: Usage analytics on our site

We are not responsible for these third-party services. Your use of them is subject to their respective terms.

12. Dispute Resolution

12.1 Informal Resolution

If you have a dispute, please contact us first at [email protected]. We'll work in good faith to resolve it informally.

12.2 Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.

12.3 Arbitration

Any disputes that cannot be resolved informally will be settled by binding arbitration in accordance with the American Arbitration Association rules. You waive the right to participate in class actions.

12.4 Exceptions

Either party may seek injunctive relief in court for intellectual property violations or urgent matters.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AuditTags.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

13.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our consent. We may assign our rights without restriction.

13.5 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, wars, acts of government, internet failures, third-party service outages).

14. Contact Information

For questions about these Terms, contact us at: